Furniture & Upholstery
Warranty for all furniture & upholstery products from the list below is provided by Diamond Kote, a third party company. All warranty claims for furniture & upholstery products are to be submitted via the Diamond Kote portal.
Products covered under DK 5 year warranty
Products not covered under DK 5 year warranty
** Window coverings, wall features & mattresses are covered under a separate warranty. Click here for more details.
Wood is a natural resource; therefore variations in color, texture and grain are possible. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks, pinholes and knots are not considered defects. Color variations in wood are a natural occurance due to species, region of growth, age, etc. Wood by nature will undergo expansion and contraction movements as it compensates and adjusts to changes in humidity and temperature. Cracks will naturally develop with age as wood dries out.
What is covered under the Diamond Kote 5 Year Warranty Plan?
Not Covered Claims
* Caused by items found in normal household environments
** For covered furniture that has a minimum 12 months manufacturer warranty
*** Any product other than water or Diamond Kote Solution