Accidents happen.
Which is why most furniture products purchased with designQ Shop automatically come with a
limited 5 year warranty.
So you can rest easy knowing that no matter what your kids throw at your new sofa, it’s covered.
What’s Covered?
Food and Beverages
Pet & Human Biological Stains
Cosmetics
Pen & Crayon Marks
Cuts and Punctures
Burns* & Heat Damage**
*Not caused by fire.
**Caused by items found in normal household environment.
Springs, Coils & Defects in Wood Frames
** Refer to full warranty document for details on items not covered under the limited 5 year warranty. Document provided at time of appointment or purchase. Items subject to change without notice. All warranty claims to be made through Diamond Kote, a third party company.
Which Products Do Not Included a 5 Year Limited Warranty?
Due to the nature of some products we are unable to offer warranty on them.
- Area Rugs
- Canvas Art
- Framed Print Art
- Floor Lamps
- Product with Rattan and/or Wicker Material
- Wall Mirrors
- Mattresses include a 10 year warranty directly from the supplier. These products will not get the 5 year warranty.